I rented a car from Enterprise and they charged me for someone else's ticket. I have tried to rectify this 6 times already and they just ignore me.
They even lied to Citibank when I disputed the charge. I sent a formal demand letter about two weeks ago (which they ignored) and will take them to small claims court (hopefully, they'll ignore the summons and not show up) if Citbank doesn't respond favourably to the complaint I filed with the Consumer Financial Protection Bureau.
For the love of God, there is a different license plate number on the contract and parking ticket and I didn't even drive the car far enough to get the ticket. Terrible customer service.
Monetary Loss: $75.