I needed a larger vehicle, thought I would check out Enterprise since my credit union (Municipal Credit Union) is always advertising for them. I went in yesterday June 26, 2016 saw a 2015 Chevy Malibu that had 44,000 miles.
Car looked ok, but what do I know, I am not a mechanic. So what concerned me right away was the mileage. 44,000 miles on a 2015 and its only June 2016. Then when I asked the salesperson Jason about the warranty, he was very vague in his answer and somewhat unclear.
What saved me is when they tried to take my vehicle off my insurance policy and put the 2015 Chevy Malibu on they were unable to do so because it was a weekend and the commercial insurance dept wouldnt be in until Monday morning. My vehicle has commercial isurance. Now mind you they havent showed me any numbers yet. No trade in, intrest rate nothing So when i ask why would they be concerned about insuring the vehicle when I havent been shown any numbers or even decided that I want to purchase a vehicle from them.
The only answer they could give me that made any sense is that "This is the way we do it". Okay this is the second red flag. Theyve been vague about warranty, they want to make sure vehicle is insured and I havent decided to purchase and no figures have been given to me. Anyway I have commercial insurance on my vehicle and commercial dept at Geico insurance is not there on weekends so I tell them I will be back on Monday 10 am.
Of course I dont show up at 10 am so Jason calls me at 10:30, 11:30, !2:30 etc. These people are the shadiest of the shady. It was all about the sale. I finally went in around 4 pm that Monday afternoon.
I actually wanted to see the numbers they would come up with. The price of the vehicle was $15,999, which is not a bad price for a 2015 Chevy Malibu, but not a good price for a Chevy Malibu with 44,000 miles on it. The interest rate was 6.19% which is higher than my current rate which is 4.99%. The warranty they provide is for only one year and it only covers engine, transmission and one other part, I forget.
If you want more coverage you have to pay and you will only get three years or 36,000 miles which ever comes first. I decided not to do business with them, did not trust them at all. They made up answers as they went along, they lied, avoided questions, you name it they did it. It was all about the sale.
This Enterprise Sales near me is located in a mostly African American and Hispanic area, and it is my belief that these maggots have no problem taking advantage of those who don't know any better. Needless to say the maggots became very cold, quiet and distant towards me once they realized I was not going to be played. The manager Jose,who was the shadiest of them all had the nerve to tell me I could take the car and if I wasnt satisfied I could return it within seven days. Never specifying whether it was seven business days or what.
Didnt even matter cause I wasnt going for that either.
Product or Service Mentioned: Chevrolet Car.
Reason of review: Warranty issue.
I didn't like: Lies.