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Enterprise worked hard up front, but we tried 3 times the get the vehicle clean and dings in paint fixed. Which they did. They never got the smoke odor out of the truck. I noticed an oil leak and took it to the dealer since it was under warranty. When Enterprise...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, MinuteKomodDragon. If you can provide a few additional details we'd like to know more and help out. Please email Care@Enterprise....

3.7
I liked
  • People they worked to please you
I didn't like
  • Did not get smoke odor out and had oil leak
#1376542
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After I selected a vehicle it all went downhill from there. They rushed the closing of the sale and although I offered them an extra day or two so this would not be the case they insisted to come right in and pick up my new truck. Well my new truck had just been...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, CooperativeBassetHound247. If you can provide a few additional details we'd like to know more and help out. Please email Care@Ent...

#1372954
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I purchased a vehicle from Enterprise Car Sales-Shoreline, WA in July 2018. They chose a lender (with an "F" rating on the BBB), Chase Bank. There were constant misrepresentations and mistakes when dealing with this bank online. I decided to pay off the loan early just...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, Review #1372381. If you can provide a few additional details we'd like to know more and help out. Please email Care@Enterprise.co...

#1372381
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I purchased a car from Enterprise Car Sales-Shoreline, WA in July 2018. They chose Chase Bank (with an "F" rating with the BBB) as the lender. There were constant mistakes and misrepresentations by Chase "customer service" - including with my paperless billing. I got...
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EnterpriseCares
EnterpriseCares

Review #1372365, thank you for sharing your review of our Shoreline Car Sales location. We value your feedback and will gladly pass this along to that branch’s regional manage...

#1372365
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I have repeatedly asked for the chat individuals have the sales team to contat me after 2pm Pacific Time because that is when I become available. They refuse and treat me like garbage. My latest experience with Sharielle A. was A joke. I asked her 3 times to have them...
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EnterpriseCares
EnterpriseCares

BeneficialHoneyBee, thank you for sharing your review of our Car Sales location. We value your feedback and will gladly pass this along to that branch’s regional management. I...

1.4
#1370299
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I purchase a car from enterprise March 09 2017 car sales in RICHMOND VA and I taken the car to get appraisal at CarMax & found at the car was involved in accident and report to carfax March 10 2017 This car came directly from Chevrolet dealership directly to enterprise...
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EnterpriseCares
EnterpriseCares

WealthyUguisu, thank you for sharing your review of our Shoreline Car Sales location. We value your feedback and will gladly pass this along to that branch’s regional manageme...

1.0
#1368548
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While I was in Ohio, my explorer needed more work than it was worth. My husband went to Enterprise in Clearwater on Dec. 18, 2017 and purchased a 2016 Dodge Journey. He paid cash, including an additional 350.00 for title, tags, etc., and purchased an extended warranty....
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EnterpriseCares
EnterpriseCares

WebbedBarnOwl259, thank you for sharing your review of our Clearwater Car Sales location. We value your feedback and will gladly pass this along to that branch’s regional mana...

1.2
#1363405
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I was once a very loyal customer of this car company, but when I got to into this last car accident the company turned their back on me. I want people to know that Enterprise does not live up to their mission statement of satisfying their customers. I would not...
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EnterpriseCares
EnterpriseCares

Review #1362384, thank you for sharing your review of our Car Sales location. We value your feedback and will gladly pass this along to that branch’s regional management. If y...

#1362384
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This company keep call me to come down to buy a car , i saw one i like online went there, they did the credit check with 3 banks 1 approve with$1300 down i explain to them i wanted no money down . we waited for the other 2 banks buy then i want to put the $1300 down...
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EnterpriseCares
EnterpriseCares

LateHedgeHog884, we appreciate it when customers tell us about their experiences. If we can help out, please email Care@Enterprise.com with the details above, your contact inf...

1.0
I didn't like
  • Immoral sales tactics
  • Service
  • Untrained sales staff
#1348170
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Over the years I've purchased several cars from Enterprise, they were very good experiences. Based on those experiences I was lax in my last purchase. First - I did my per purchase homework on my trade. They offered me $8,080. I needed $9,500. to make the deal work....
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EnterpriseCares
EnterpriseCares

TrainedFishingCat, we appreciate it when customers tell us about their experiences. If we can help out, please email Care@Enterprise.com with the details above, your contact i...

#1348087
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