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i had purchased a vehicle on February of last year . My alternator went out in December . I called enterprice and they had told me that the warranty didn't cover it. Since my wife uses that vehicle for my kids I took it to a shop and got it fixed I paid $400. Then I...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, Review #1448399. If you can provide a few additional details we'd like to know more and help out. Please email Care@Enterprise.co...

#1448399
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Let me start off by saying that I purchased my last 5 vehicles with Enterprise. A few months ago my husband and I purchased a Ford F150 from the Monroeville PA location. I have contact the store and my sales rep numerous times by text and phone numerous times and...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, Joselyn Dayoub. If you can provide a few additional details we'd like to know more and help out. Please email Care@Enterprise.com...

Anonymous
Anonymous

Text messages and telephone calls are as useless as spitting into the wind if you're trying to prove a case or make headway with a specific problem. They disappear into space ...

#1446290
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I just bought this car a month ago and the windows stopped working. Not only that, but now it’s saying my tires are deflated, when they’re not. And now I’m in the process of changing my oil and it looks like *** tar; this hasn’t been changed in 1.5 years +. *** this...
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EnterpriseCares
EnterpriseCares

We appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to speak with you fur...

Product
#1430598
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I used the Enterprise/Delta partnership line to book a car. 4 months later when I went to find my confirmation number the company told me they could not find me in the system. They have no way to look you up in their system if you do not have your confirmation number....
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EnterpriseCares
EnterpriseCares

Review #1429567, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to s...

1.0
#1429567
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In February of 2018 I was in a car accident. We r ented from Enterprise till we were able to decide what we wanted to buy. Enterprise called us showed us two cars was suppose to show us 3. They came up with quotes and it was way to high for my liking. So I asked about...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, Review #1417147. If you can provide a few additional details we'd like to know more and help out. Please email Care@Enterprise.co...

1.5
I didn't like
  • Bad customer service and they are not full filling the contract
#1417147
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This is not a complaint but I could not find a place to give you a 'thumbs up' I purchased a 1996 Jeep Cherokee from Enterprise on 11/1/1997, 21 years ago. I am still driving this vehicle. I have kept up with maintenance and I just love this vehicle. I have had...
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4.9
#1404889
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Enterprise worked hard up front, but we tried 3 times the get the vehicle clean and dings in paint fixed. Which they did. They never got the smoke odor out of the truck. I noticed an oil leak and took it to the dealer since it was under warranty. When Enterprise...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, MinuteKomodDragon. If you can provide a few additional details we'd like to know more and help out. Please email Care@Enterprise....

3.7
I liked
  • People they worked to please you
I didn't like
  • Did not get smoke odor out and had oil leak
#1376542
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After I selected a vehicle it all went downhill from there. They rushed the closing of the sale and although I offered them an extra day or two so this would not be the case they insisted to come right in and pick up my new truck. Well my new truck had just been...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, CooperativeBassetHound247. If you can provide a few additional details we'd like to know more and help out. Please email Care@Ent...

#1372954
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I purchased a vehicle from Enterprise Car Sales-Shoreline, WA in July 2018. They chose a lender (with an "F" rating on the BBB), Chase Bank. There were constant misrepresentations and mistakes when dealing with this bank online. I decided to pay off the loan early just...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention, Review #1372381. If you can provide a few additional details we'd like to know more and help out. Please email Care@Enterprise.co...

#1372381
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Contact Enterprise Car Sales

Mailing Address:
Enterprise Holdings, Inc.
600 Corporate Park Drive
St. Louis , Missouri 63105
United States
Phone:
(800) 227-7253
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Enterprise Car Sales Products and Services

I purchased a car from Enterprise Car Sales-Shoreline, WA in July 2018. They chose Chase Bank (with an "F" rating with the BBB) as the lender. There were constant mistakes and misrepresentations by Chase "customer service" - including with my paperless billing. I got...
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EnterpriseCares
EnterpriseCares

Review #1372365, thank you for sharing your review of our Shoreline Car Sales location. We value your feedback and will gladly pass this along to that branch’s regional manage...

#1372365
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