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I bought a car at enterprise car sales with a safety function already installed and found out later that I can only get it off with another key! so i called the dealership to ask, i was give only one key do i get the other one once its paid off and i was told it was too late to get another key customers usually come back in a week. I later found out that I would have to go to a ford dealership and pay 250 to get another key

I was never told about the feature until it was to late I would never recommend anyone looking for a car to go here they will do anything to get a sale.

Product or Service Mentioned: Enterprise Car Sales Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $250.

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EnterpriseCares
#1549917

OrangeMonitorLizard, we appreciate it when customers tell us about their experiences. If we can help out, please email Care@Enterprise.com with the details above, your contact information, our sales office location, and your sales details.

Thank you. – Carol H.