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We went on line and picked out a car for my son. He lives 15 mins away in Iowa.

He went down and looked at the car told the salesman that we would be funding it at my bank in Arkansas.

The salesman would not give him any paperwork on the car for us to take to the bank, Then told him that since he was 19 that I his father could not cosign a loan for him and that it was illegal to buy a car in 1 state live in a different state and the bank funding the loan be in another state. So I told my son to wait until he comes home and we will just go buy a car from a dealer that knows what they are doing.

Product or Service Mentioned: Enterprise Car Sales Sales Representative.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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EnterpriseCares
#1392391

Review #1131861, thank you for your comments. We take customer service seriously and want to assist you.

Please email Care@Enterprise.com with your contact information, the sales contract details, and all the information above so we can address this. Thank you- Carol H.