Charlotte, North Carolina
Not resolved

Was told by the salesman he would call me back after trying to get me approved. I've been waiting 3 weeks and never did hear from him again.

This was at the Charlotte, NC branch. If they couldn't get me approved, all they had to do was call me and let me know. I told the salesman all about my credit and he said don't worry I will get you approved. They cold contacted me about buying a car, I never called them upfront about buying a car.

I guess I helped make his cold contact goal for the week. Very bad customer service.

Reason of review: Poor customer service.

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