Mauldin, South Carolina
Not resolved
1 comment

On friday I bought a 2011 nissan altima from enterprise car sales. On the test drive the car was shaking really bad, I told the salesman and he assured me everything would be fiixed.

I came back to pick the car up, the car was low on oil,coolant, and washer fluid(mind you the car just came from being serviced o_O). I was riding with the salesman and he began to shake again, he told me that was normal because it was a 4 cyclinder(WTH) I know I look like I am 12 but I am not dumb. My secondary MOS in the army is a mehcanic so I so know a little something. I return the car on Monday( my 3rd day of having it) and the manager said I could return it because he has had a problem in the past with the salesman misleading and lieing to customers.

I get home and like 2 hours later he calls and says I have to pay them 200 dolllars to re-certifed the car, I wouldn't have a problem if money had been exhacneged they have not even sent the paperwork to my bank and no check has been cut. I did not have a trade in or down payment. If they were honest I would not feel taken advantage of.

I feel like they played me because of how I look. I can only pray for people like them and let God deal with them because he can handle them better than me cursing them out.

Monetary Loss: $15721.

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Enterprise Car Sales
#553305

Hello, Thanks you for reaching out to us, we appreciate the opportunity to discuss your concerns. Could you please email us at csbusdev@erac.com to let us know which branch you purchased from and the best way to contact you? Thanks - Keri