On April 1st 2013 I started my journey by making an appointment at Enterprise Car Sales in Mechanicsburg, PA. Well when I said what I had my eye on it seemed the car was forced on me when the Sales member Jessica said I see if we can get you in this today.
She did not ask me if I wanted to buy the car today or when was I looking to purchase. After going through all the bull I looked over the car real well and noticed many details missed on getting the car ready for sale. I told her everything that need to be done. I told Jessica the tires seemed to be very loud and could she have it checked out.
After these things were done so she said (which took for me to call and find out.) 3 days after purchase. Jessica assured me everything was fine, well my tires were still loud and I noticed a ding in the window. I called back she said they can have them checked out and would get the window replaced. Window has been replaced and a few other problems.
My tires are still loud and just last Thursday the 29th, 2013 I took my car to Honda Apple for oil change and they also check your tires as well as rotate. Well the report came back that my tires are feathered that's why there so loud, in other words no good. I just made a call to corporate to see if this can be handled because there is no reason this should of been resolved in the first place. Thanks to Mark who is a manager of some sort, told me that he was not replacing those tires.
I'm beyond pissed because that's extra money I have to dish out for something your told is no problem. If enterprise is all about the money and not the customer they need to be put out of business for sales.
Monetary Loss: $400.