Inman, South Carolina
Not resolved
1 comment

Made a reservation with enterprise Asheville hwy spartanburg sc location a week before my trip. Let the person on the phone know I would be using my bank card and was given the ok and a reservation number.

Day of the trip I could not get the SUV I reserved because I did not have a major credit card and they needed two utility bills.

I ended up going to Hertz. Nice size Suv no hassel and the took my bank card.

Product or Service Mentioned: Enterprise Car Sales Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1206471

Because they conducted a credit check on you instead, which most likely negatively affected your credit. Enterprise opts to merely have you present proof that you pay your bills on time to avoid running your credit.