When to Enterprise Car Sales on Gulf Freeway December 2nd 2013, got approved for a car loan and then denied because of where I live, on January 26th 2017 Enterprise Car Sales took it upon themselves to run credit apps unbeknownst to customers, what a way to try to keep your job to steal credit apps and make your customers victims, I called and talked with a Salesman named his suits on February 10th 2017 he said to send photocopy ID credit report to them so that they can fix their mistake and I would also have to talk with the manager Carlos, I hesitated but then sent the information requested waited 1 hour for them to get back to me. What a joke had to call them ask for Carlos said he had other things that were more priority to him than this.
Again what a kick in the mouth.
Will be calling corporate office on Monday to get it straight and if not we'll see them in court. Now it is a personal issue I will not stop until I have Carlos lose his job
Product or Service Mentioned: Enterprise Car Sales Customer Care.
Reason of review: Order processing issue.