Product: Enterprise Car Sales Customer Care Clear all filters (15 of 15 reviews match)
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I signed to purchase a car and they sold it out from under me. I tried again and the same thing happened. The salesman didn’t care a bit. He said we sell 350 cars a month. My lender was flabergasted. I am staying away from enterprise car sales and headed to the regular...
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EnterpriseCares
EnterpriseCares

Review #1111000, we'd like the chance to address this with you directly. Please email care@enterprise.com with your contact information, sales contact details, the exact Sale...

2.1
Product
Enterprise Car Sales Customer Care
#1111000
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On July 20, 2017, I purchased a car from Enterprise @ 227 Cobb Parkway South, Marietta, GA 30060.They issued me a 45 day tag Expiration date went out on Sept. 3rd, it is now Sept. 6th, still no tag. Keep in mind that I live in South Carolina and I traveled 3 and a half...
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EnterpriseCares
EnterpriseCares

Review #1097281, thank you for bringing this to our attention. We would like to look into this further. Please email Care@Enterprise.com with your contact information, sales d...

1.0
Product
Enterprise Car Sales Customer Care
I didn't like
  • Customer service
#1097281
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I purchase a 2015 Subaru Outback at the end of March.They were so nice and let me take the car home and so diligent (at first). Everything went well.. Weeks go by and my permanent registration next came. My temp from Enterprise is about to expire... so I called the...
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EnterpriseCares
EnterpriseCares

Queensvillage, We’ve noted your comments and we would like to help out. Please send a detailed email to ehiescalationscc@mailca.custhelp.com include the exact car sales locati...

Product
Enterprise Car Sales Customer Care
#1042704
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When to Enterprise Car Sales on Gulf Freeway December 2nd 2013, got approved for a car loan and then denied because of where I live, on January 26th 2017 Enterprise Car Sales took it upon themselves to run credit apps unbeknownst to customers, what a way to try to keep...
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2.3
Product
Enterprise Car Sales Customer Care
#1006201
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Car sale was smooth,trying to get my paper work was sh##t.Employees told me corporate was the problem, I asked for the corporate number to resolve this, but they refused to give it to me, all I got b.s. and lies.I have made three phone calls trying to get this taken...
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EnterpriseCares
EnterpriseCares

anonymous #996544, We’ve noted your comments and we would like to have the opportunity to look into your billing concern for you. Please send us a detailed email to care@ente...

2.3
Product
Enterprise Car Sales Customer Care
#996544
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The rental agents expressed how it would be to my advantage to look into Enterprise car sales. Being hesitant, I was not so interested because I had appointments with 3 different car dealerships. Long story (short version) Being kind, I ask the agent to have a car...
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EnterpriseCares
EnterpriseCares

Glenda, Enterprise thanks you for the great review and business. We are happy to know this process is what you want in a vehicle buying experience. Enjoy your newest vehicl...

4.5
Product
Enterprise Car Sales Customer Care
I liked
  • Customer friendly office
#995841
Reply to reviews
This was the worst car buying experience I've ever Experience From the beginning I had to pay almost $1000 transfer fee to Jacksonville Florida this took approximately 10 days when the Truck arrived I went to the dealership for the second time to have my vehicle...
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EnterpriseCares
EnterpriseCares

We'd like to hear about your experience further. Please email us at care@EnterpriseCarSales.com with your full name, phone number, make and model vehicle you purchased, and an...

2.4
Product
Enterprise Car Sales Customer Care
I liked
  • Agent was very friendly
I didn't like
  • Having my time wasted
#991927
Reply to reviews
Our car was totaled when some *** rear ended us at a stoplight so we went to enterprise to purchase a car. We got pre-approved before going so we knew what to look at. We asked to purchase the enterprise rental car we had (loved it) and were told that one could not be...
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EnterpriseCares
EnterpriseCares

Hi, Laura. Please see our response to your review on Google Plus.Thanks,CollinSocial Monitoring CoordinatorEnterprise Car Sales

Product
Enterprise Car Sales Customer Care
#953631
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Purchased a vehicle on October 15, 2016.I didn't receive a copy of the 109 inspection, didn't receive vehicle manual and my car was not clean on the inside or outside. I was assured by my salesperson that everything would be taken care. When I contacted the office...
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EnterpriseCares
EnterpriseCares

nlhart, Thank you for your feedback. We would like to speak with you directly about this. Please email care@enterprise.com with your contact information, and any pertinent det...

3.3
Product
Enterprise Car Sales Customer Care
#949113
Reply to reviews
Bought a car 2015 Dodge 200 from enterprise cars sales in Duluth Ga 30096 Enterprise car sales policy with in 07 days if u don't like it return in 04 days want to exchange w 2015 Dodge Journey talked to sales manage Stacy he said no problem bring the car back...
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EnterpriseCares
EnterpriseCares

anonymous review #938917, Thank you for your feedback. We would like to speak with you directly about this. Please email care@enterprise.com with your contact information, and...

Product
Enterprise Car Sales Customer Care
#938917
Reply to reviews