Customer service
1 comment

I spoke Eric on the chat line. He provided a car #7MG2x3.

Said the car was at Huntington Beach, Ca. I got the # to the local store and spoke with LT. LT had no idea about this car let alone being available. Said would call me back.

3 hrs later I called LT - He still has no Idea about the car but tells me he'll contact me tomorrow when he gets more info. Today -- I call LT , He now tells me that someone else has 1st look at the car, a person in Ventura, Ca. and still does not have the car.

I get on the NET and contact Eric -- He tells me the car he showed me yesterday that was to be in Huntington Beach, Ca is some how in Mid - City , Ok . Needless to say I am disappoint with the experience a Enterprise Car sales.

Product or Service Mentioned: Enterprise Car Sales Customer Care.

Reason of review: No Care .

Monetary Loss: $1.

Preferred solution: Let the company propose a solution.

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Review #1171968, thank you for your comments and honest review. We take customer service seriously and want to assist you with this.

Please email Care@Enterprise.com with your contact information, the sales contract details, the sales office location and all the information here so we can address this.Thank you- Carol H.

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