Enterprise Car Sales Phone Numbers and Emails

Toll-Free Number:

  • (800) 227-7253
Send Message

Customer Service:

  • (704) 275-8117
    Charlotte, North Carolina, USA
  • (773) 302-1874
    Chicago, Illinois, USA
  • (866) 850-8201
    Clayton, Missouri, USA
  • (303) 676-8164
    Denver, Colorado, USA
  • (718) 210-1001
    East Elmhurst, New York, USA
  • (619) 354-1444
    El Cajon, California, USA
  • (239) 276-6208
    Fort Myers, Florida, USA
  • (704) 275-8118
    Gastonia, North Carolina, USA
  • (480) 531-1827
    Gilbert, Arizona, USA
  • (516) 210-2172
    Hempstead, New York, USA
  • (702) 475-8414
    Henderson, Nevada, USA
  • (303) 676-8163
    Highlands Ranch, Colorado, USA
  • (713) 903-2848
    Houston, Texas, USA
  • (317) 348-0336
    Indianapolis, Indiana, USA
  • (310) 620-9324
    Los Angeles, California, USA
  • (770) 240-0028
    Marietta, Georgia, USA
  • (800) 565-0349
    Metairie, Louisiana, USA
  • (770) 240-9983
    Morrow, Georgia, USA
  • (888) 213-0655
    Orlando, Florida, USA
  • (888) 251-3367
    Orlando, Florida, USA
  • (623) 239-3095
    Peoria, Arizona, USA
  • (215) 618-8606
    Philadelphia, Pennsylvania, USA
  • (916) 252-0146
    Rancho Cordova, California, USA
  • (425) 201-7370
    Renton, Washington, USA
  • (210) 783-7073
    San Antonio, Texas, USA
  • (210) 253-2009
    San Antonio, Texas, USA
  • (480) 531-1825
    Scottsdale, Arizona, USA
  • (913) 228-2510
    Shawnee, Kansas, USA
  • (314) 227-9030
    St. Louis, Missouri, USA
  • (813) 291-2416
    Tampa, Florida, USA
  • (760) 301-8162
    Vista, California, USA
  • (888) 243-4740
    Wichita, Kansas, USA
  • (888) 533-2117

Texas Locations:

  • (817) 601-8720
    Arlington, Texas, USA

Enterprise Car Sales Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Enterprise Car Sales Website:

Enterprise Car Sales Help Center:

Corporate Office Address:

Enterprise Holdings, Inc.
600 Corporate Park Drive
St. Louis , Missouri 63105
United States

Other Info (opening hours):

Other Locations:

Duluth

3050 Satellite Blvd

Duluth, GA 30096-5841

Independence
3239 S Noland Rd

Independence, MO 64055-1317

Orlando OBT

9225 S. Orange Blossom Trail

Orlando, FL 32837-8319

Centennial
5750 Sky Pointe Dr

Las Vegas, NV 89130

Aurora

4000 W Ogden Ave

Aurora, IL 60504-7105

Larchmont
2020 Boston Post Rd

Larchmont, NY 10538-3924

Hazelwood

623 Dunn Rd

Hazelwood, MO 63042-1725

More contact details

Enterprise Car Sales Customer Service Reviews

2.0 / 5
Poor
Melanie W Lkh
Complaints / Resolution Recent Sale
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Summary: My name is M***** W*****. My father J**** W***** and I purchased a 2021 Nissan Kicks S - VIN: (redacted) on 3/14/24 at Enterprise Car Sales in Metairie, La location located at 3529 S I-10 Service Rd.

E. After we both test drove the vehicle, I told the sales agent that the automatic emergency braking (AEB) and forward and backward collision mitigation sensors were not functioning. He told me "that model doesn't have that." I took the vehicle to a certified Nissan Dealer & Service center and they ran my vin and told me that my specific vehicle does have these things and printed me out a paper copy of it's features. They also mentioned that if an ASE certified technician did a rigorous inspection, it would be impossible to miss and that I was given wrong information and misled.

There is also 7 cracks/dings combined on the windshield with the worst one being a bullseye on the left side of the windshield AKA driver's side. The sales agent told us "they were treated and will not spread" but they are spreading. We have been customers of Enterprise for years and have always had a positive relationship with Enterprise and your branches until now. We are giving this agent the benefit of the doubt that he just didn't know as much about the vehicle as he thought..

but think it's sad Enterprise has these agents out here selling cars for thousands of dollars that they don't know correct info on. When I mentioned it was listed to have these safety features he said "all those listings say the same thing" and when I mentioned the vehicle had 200+ miles over what was listed he explained it away saying it was "test driving miles" but the car had only been listed for 4 days and the listing disappeared after I put in the transfer. Which is strange because I see cars on the website all the time that say "sale pending" or "just sold." However, due to the professional and kind way he carried himself and the confidence he had that he knew what he was talking about, we believed this information to be true and bought the vehicle for $15,228.
Ideal resolution: We would like the windshield replaced and the vehicle's AEB system and forward/backward collision sensors repaired or replaced so that they are fully functioning. We demand that the vehicle be made whole by fulfillment of what was advertised to us at no cost to us.
We are open to exchange for same make/model that's functioning as listed at no cost to us as well, but we do love the vehicle.

We would just like this great safety concern dealt with so that we can continue a positive relationship with Enterprise and not have to escalate it to the BBB or small claims court. I have been documenting everything along the way and included a link to a PDF I put together of everything.

Thank you for your understanding!
Explained in full detail with included photos and timeline in this pdf:
(link redacted due to personal information not needing to be public)
Signed,
M* W* - J* W*
(redacted number and address)
(I obviously cannot include photos of AEB and forward/backward mitigation not working, but I can provide the paper Nissan gave me themselves for my specific vehicle/vin) Had the sensors and AEB been functioning correctly, I would have never needed to go to Nissan for this information. **This information has been sent to Enterprise Customer Service with an included detailed pdf of the timeline, detailed information of vehicle/vin and sale location, complaints, ideal resolution and photos.** We hope to resolve this amicably without having to escalate.

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Guest-5288082
Customer and buying financing experience

Got this suv last year 2022 scene then now 2023 i have nothing issues with this suv all guy was doing make sale didt really care about anything he went on his call himself clean wash suv for car had dog hair stains all though now I'm going though mechanical issues with suv brakes keep messing up make werid noises then sold me it have match match different tires now issues radio i with could get my money back put high interest rate with I'm stuck in had I known that I took my business else's where I don't recommend anyone buy car from them find you somewhere that's honest that care with good customer service not try get money outta make sale if could give zero stars I would they what they Deserve buy beware !!! have check out completely if I known this suv stayed where it was..

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Summary of Enterprise Car Sales Customer Service Calls

241 TOTAL
CALLS
03:01 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Enterprise Car Sales?

Product/ Service Question:

  • “Extended warranty”
  • “Carsalesman who sold me and my wife our car sent my wife pics of his penius and sexual harased her multiple times durinthr purchase of our car . I'd like to get my money back and sofe kind of damages for the emotional damage he is causing my famil.”
  • “Warranty info”

Request for Information Question:

  • “I bought a car from here and need to talk about the package I bought”
  • “Checking on warranty”
  • “Trying to find out about vehicle and its location”

Refund Question:

  • “Refund”
  • “I have been trying to get a refund for over a month now and I need my money now I'm tired of getting jerked around”
  • “Refund check”

Payments and Charges Question:

  • “Invoice”
  • “Deposit back”
  • “Regarding charges I'm being changed for car given to me by executive decision”

Staff Question:

  • “Service records”
  • “Horrible service”
  • “Customer Service”

Shipping and Delivery Question:

  • “Haven't received my tags”
  • “I brought a 2019 Cooper countryman! On the let's motor sheet it stated that I had run flat tire, just had a flat , and it's not the run flat tire, tried to reach the place where I brought the vehicle, but I haven't received a phone call back! Please”
  • “Didnt receive rirle”

Return/ Replace Question:

  • “Car return”
  • “I purchased my car in june and i took my car fir an oil change and have a differt tire and 3 a like and the thread is worn 950.00 for new tires and allignment that horrible and its less than a year and there sorry me too and i have been saying how gr”

Activation/ Cancellation Question:

  • “To activate AAA bc we were enrolled by emterprise”

Other Question:

  • “To complaint about the car that I purchase”
  • “Interested in purchasing”
  • “Solds lemon”

About

Related Companies

Enterprise Holdings, Enterprise Rent A Car, National Car Rental, Enterprise Truck Rental, Enterprise Carshare

Summary

Enterprise Company was founded over 50 years ago. Originally it was a leasing company which leased cars to the customers while repairing their broken. But today it provides a wide range of other services. Today it is a world- class company that is a leading car rental service provider. Besides, the company offers used car sales and fleet management services. Among the vehicles offered for rent and sale are cars, vans, trucks, and SUVs. There are also Commercial Trucks divisions which considerably expand the range of services of Enterprise Car Sales. The supporting functions such as information technology, accounting, and human resources are also offered by the company. Recently Enterprise has added airport locations.

Enterprise Car Sales reviews and complaints

Enterprise Car Sales is ranked 452 out of 3230 in Dealers category

Area Served

Worldwide, USA

Payment Methods

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